I would like to express my enormous gratitude for all the attention, patience and professional approach! Thank you for your courtesy and consideration and the ease with which you work and a sense of calm and security you give!
I hope we have more occasions to meet!
I wish you a peaceful afternoon and successful week!
I bought an apartment from Milena the winter 2011 when I was in Bansko for the first time of my life. I had no plan to buy, just get some valuable information about the marked.With a coincidence I met Milena when I was looking at some apartments in a window where she was working.
There are different ways of giving service but Milena gave me that kind of service that I really appreciate. There was no pressure from her to sell me an apartment and she took the time to answer all my questions I had and help me to get all possible information that I needed to make up my mind about the whole situation. She also showed me around in town at different apartments at different buildings. Although I did not know Milena at that time I felt very confident with her through the whole process. That was also the reason that I bought an apartment with her at my stay in Bansko. Without her personally and trusting service I would not buy an apartment at such a short time frame. I have never regretted my choice.
Based on my experience with Milena as a real estate agent and as a human being I will strongly recommend her services.I am very pleased with her personal and sympathetic manner. For me this is very important human qualities in a buying process.
I would like to take this little time to tell of my experience with
Imoti Bansko. First to say that I could only possibly give them 10 out
of 10 in every respect of their company.
I had been to
Bulgaria before but it was my first time to the west side of the country
and was very happy to hear when Milena the director of the company said
that she would come personally to collect me from the airport in Sofia
and then take me to Blagoevgrad where I would be staying for the whole
week. something I thought of as a wonderful gesture on her behalf.
the initial contact by email and then phone I knew I was in safe hands.
I met her husband the same night and immediately knew that these were
genuine people and had no reservations of any kind after that. of course
it is difficult to travel to any foreign country and trust other people
on the words spoken over the internet. I had good reports about this
company before I selected them anyway but to feel first hand is needed
to complete something that is important to the individual. I went to
Bansko to where their office is situated and was introduced to Milena's
associate Elena, whom I found to be completely professional, intelligent
and extremely comical, the whole kept me entertained the whole
time.Throughout the whole process of selling my apartment, they were
kind, informative, more than efficient, and over-helping. During the day
of the actual deal Milena explained word for word as it had to be
translated for me, she was so professional in doing so, making sure I
understood every detail. After the deal she proceeded to help me while I
stayed a few days longer to complete transfers of money and other items
I had to attend to.
Milena and Elena complement each other which in turns is the hub of what I can only describe as the number one real estate agency I have ever dealt with and that's not only in Bulgaria, to add I have properties in different countries and deal with agencies all the time, and just to finish they all organized a meal together for all who was involved and we exchanged stories and great laughter, an evening I will cherish forever. She brought together myself and my buyers together to enjoy the ending of an old and the beginning of a new. Not to mention that all money transaction was completed to the very cent that I was told it would be. Thank you IMOTI for a great job and I hope to meet you again soon. Farewell for now your friend for life.... NEIL
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